Customer Support:
New London Technology, Inc. strives to provide our valued customers with the best customer service in the industry. We have posted customer Frequently Asked Questions (FAQs) for your convenience; we recommend you check these out as they cover a wide range of useful information.
However, if these Q&A's do not answer your questions, you may contact us by choosing the appropriate email contact address from the list below:
Return Merchandise Authorizations (RMAs):
If you have any questions regarding our RMA procedures, obtaining a Return Merchandise Authorization number, or have an inquiry regarding the status of an existing RMA, please direct your correspondence to:
service@newlondontech.com
RMA FAQs
Order Notifications:
If you have recently been alerted with a notification email regarding a credit decline, shipping method, or address verification issue, please direct your correspondence to:
service@newlondontech.com
Verification Info
Ordering FAQs
Claims:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:
service@newlondontech.com
Shipping FAQs
Product Information:
If you have any questions regarding our carried merchandise such as item class (NOS, OEM, Open Box, Reconditioned etc.), warranty, or product description information, you may direct any of these inquiries to the below address.
Or, if you notice a possible error with a particular product's description/specifications, please let us know using the address below as well:
service@newlondontech.com
Product FAQs
General:
For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below:
service@newlondontech.com
Rush Order Processing Information
Suggestions/Feedback:
New London Technology, Inc. welcomes all customer feedback. As we are still growing, we take into consideration and investigate all avenues to better ourselves and our business practices - ultimately, to ensure the satisfaction of each and every one of our valued customers.
Recommend a Product:
Click here to suggest a product(s) for New London Technology, Inc. to carry. We will be sure to investigate all possibilities to carry the product(s) you suggest.
Web Site Feedback/Inquiries:
If you are having problems viewing the New London Technology, Inc. website, or Online Store, please let us know so that we may assist you. We also welcome your suggestions and/or constructive criticisms about the New London Technology, Inc. website. For either, please write to:
service@newlondontech.com
Excellent Experiences:
Have you had a pleasurable experience with us? We would like to know about it! Praise lets us know that our hard work and dedication for customer satisfaction is appreciated. After all, we work for YOU. You may tell us about your favorable experience at:
service@newlondontech.com
We welcome your shared thoughts, concerns, and constructive criticisms. Your feedback is genuinely appreciated and we thank you for taking the time to write to us.
Departments:
Purchasing:
If you would like to introduce your company's products to New London Technology, Inc., please contact our marketing department:
service@newlondontech.com
Advertising/Marketing:
If you have a marketing proposal or would like to advertise for New London Technology, Inc. on your website, please contact our marketing department:
service@newlondontech.com
Public Relations:
If you are a member of the press and are interested in learning more about New London Technology, Inc., please contact us:
service@newlondontech.com
Customer Support:
New London Technology, Inc. does accept phone, fax, email orders.
Write To Us:
New London Technology, Inc.
23 Turkey Foot Road
Lynchburg, VA 24502
Hours of Operation:
M-F: 8:00am - 4:30pm EST
(Excluding National Holidays)
Email
Direct all email correspondence to us at service@newlondontech.com
Or, phone us at 434-525-0068.
| Phone | : | (434) 525-0068 |
| Fax | : | (434) 525-0078 |
